Our ceramics and artifacts are custom-made to order. Due to the intricate firing and cooling cycles, please allow a processing time of 7 to 14 business days.

We ship globally from our studio in Asansol, West Bengal. Each masterpiece is secured in bespoke wooden crates to ensure zero damage during international transit.

As we curate limited 'Master Edition' and 'Private Collector' pieces, we do not accept returns for change of preference.

However, if your piece arrives damaged, notify us at hello@ethiccraft.studio within 48 hours of delivery with photographic evidence. We will facilitate an immediate replacement or full refund.